ID+Ch+15+Qs


 * Questions for Chapter 15 of Interaction Design, "Evaluation: Inspections, Analytics, and Models**" **by Yvonne Rogders, Helen Sharp, and Jennifer Preece:**
 * 1) In the context of product evaluation, what is an expert? How do experts differ from users?
 * 2) What are some circumstances that might lead to experts, rather than users, being used to provide feedback about a product?
 * 3) What are some defining characteristics of inspection methods of product evaluation?
 * 4) Some inspection methods are heuristic evaluations and walkthroughs. Why are these considered inspection methods?
 * 5) What is the role of an expert in an inspection methods of evaluation such a product walkthrough?
 * 6) When can inspection methods can be performed during product design?
 * 7) What are heuristics in heuristic evaluation? What are some specific heuristics that are used in heuristic evaluations? What are the steps to perform a heuristic evaluation?
 * 8) What is a walkthrough? How does it differ form a heuristic evaluation? What is the role of users in walkthroughs? What is the difference between a cognitive and a pluralistic walkthrough?
 * 9) What is a benefit of using analytics for product evaluation? How is analytics different from from a heuristic evaluation and a walkthrough?
 * 10) What are some advantages of using analytics? What are some privacy concerns that can arise when using analytics?
 * 11) How are predictive models used to evaluate a system? Must users be present to evaluate a product using predictive models?
 * 12) What processes does are captured by the GOMS model?
 * 13) What kinds of predictions do the KLM and GOMS models produce? How do these models differ?
 * 14) What are some limitations of both the KLM and GOMS models?
 * 15) What is predicted by Fitt's Law? Based on personal experience, does Fitt's Law seem reasonable?