usability_kw

Kevin Woo

__**Goal:**__

1. User will create a new Outfit 2. User will add a new friend to the friend list 3. User will add a new clothing to their closet 4. User will add a new outfit to their closet 5. User will browse their existing outfits 6. User will browse their existing clothings 7. User will examine message notifications

__**Pre-Test:**__

1. What is your age? 2. What is your gender? 3. What is your computer usage (in hours per week)? Circle one: > [<5] [5-10] [11-20] [ 20-30] [30-40] [>40] 4. What undergraduate degree are you pursuing? 5. What type of social network exposure have you had? Circle all that apply: > [Twitter] [Facebook] [MySpace] [Other:___] 6. List activities you perform daily on the internet. 7. What type of operating system do you use? > [Windows] [MacOS] [Solaris] [Linux] [Other:___] 8. How many hours do you spend on clothing decisions on a daily basis? Circle one: > [1] [2] [3] [4] [5] [>5] 9. How often do you mix and match the clothings in your closet? Circle one: > [Never] [Rarely] [Sometimes] [Often] [Daily] 10. How often do you go shopping for clothing? > [Never] [Rarely] [Sometimes] [Often] [Daily] 11. If given the chance, would you share your custom clothing/styles with others? > [Yes] [No] [Maybe]

__**Post test:**__

1. What do you think of the overall design of the site? > [Minimal] [Fair] [Good] [Excellent] 2. What do you think of the overall aesthetics of the site? > [Minimal] [Fair] [Good] [Excellent] 3. Do the clothings and outfit concepts on the site closely match your expectations on how you define them in real life? 4. There are a lot of choices presented to you when designing a new outfit. Do the combination of those options make sense? If not, please explain. 5. Some of the core functions of the site is to add new friends, clothings, and outfits. Did you find this process to be seamless? 6. Please list some suggestions on what features should be improved. 7. Please list some suggestions on what features should be added/removed.

__**Test Results:**__

**Subject:** The person is a 21 year old female undergraduate studying Government and Politics, but she also enjoys surfing the internet and browsing social networks.

Initially, the user was confused by the home page. It was not immediately obvious that the user had already logged in as a guest user. The format of the homepage was also confusing. For example, the user asked why the notification was just centered on the page if this was the home page where things are supposed to be described. In other words, the home page did not conform to the mental model she already understood from other webpages. The user proceeded to create a new outfit, but it was not immediately obvious that she had to click on the images in order to begin the process. Instead, she thought she could drag the images to the empty boxes on the right. The user noted that picking where the clothing should go (ie, Accessory Item #1) was a slow process. Also, there is a textarea at the top of the page, but it was not clear to the user what this was for. The user then proceeded to the browse clothes section of the site. She was able to successfully add new clothings to her set of clothes. The user noted that once she added the clothes to her set of clothes, the site did not remove the newly added clothing from the area that defined clothes which she did not have. Ie, once adding a clothing from “Clothes you don't have”, it should be removed in that section since the user now owns it. The user then proceeded to the browse outfits section of the site. In this section, the user was able to successfully add in a new outfit. However, the same problem of not removing the added item in the browse clothes section is still present here. The user was able to edit an outfit, but it was not immediately obvious how to save it. The user then proceeded to browse users. The user was able to add in new users to her friend list. However, it was noted that there was no option to remove someone after being added. Unlike most social networking sites, this site had no option to view other people's profiles. The user noted discrepancies across sections of the site. For example, the user could select whether to share a newly created outfit or not, but this option was not present for existing outfits that the user already owns. The user noted that the overall design of the site was a bit unorganized. Unlike social networking sites such as Twitter and Facebook which has nice colorings and such, this site's buttons seemed like they were “floating” on the page rather than anchored to a particular area. She said some items on the pages were also misaligned. For example, the user stated that the borders that surround “My Clothes” and “Clothes You Don't Have” aren't aligned together. It was noted that if other users can suggest clothings to her, then that option should be present for her as well (which it wasn't). Also, she stated that the “My Closet” button at the top right wasn't immediately obvious that it was a button since the other buttons such “Browse Clothes” were colored. The user felt the overall aesthetics was a bit lacking. When asked about what the good parts of the site was, the immediate answer was that the popups was a good idea. When asked on what new features could be added, she suggested giving the user the ability to add/edit descriptions to clothings and outfits as well as an option to delete existing clothings and outfits.
 * Overall Execution:**

**Summarized Results from Post-test:** - Overall Design: Minimal. - Overall Aesthetics: Minimal. - Site concept of clothings and outfits accurately match real life perceptions. - Options to create new clothings make sense only after understanding that the images are not supposed to be dragged and dropped. Otherwise, it's fine except it's slow to design them since the user had to use drop down menus. - Adding friends, clothes, and outfits make sense and it is easy. - Features to improve include making sure things line up, give better site aesthetics, fix the main page so that is introduce people to the site.

**In conclusion, I propose the following changes to the site:** //* Rank 5 is most important, Rank 1 is least important// - Home page should include a description of the site and its purpose = 5 - Make sure clothes/outfits/users that the user added are removed from the list the user added from. Ie, adding a new clothing from the “Clothings you Don't have” section = 4 - Edit outfits should have a save button rather than an add button = 4 - Improve the process used to create a new outfit = 3 - Add in a edit/delete description feature for clothing and outfits = 3 - Add in delete feature for existing clothing and outfits = 3 - Ability to delete users = 3 - Allow the ability to share clothings and outfits = 2 - Allow the ability to post suggestions/share existing clothings and outfits = 2 - Improved aesthetics (possibly by adding in more colors) = 1 - Improved design (button alignment, placement, etc) = 1 - Allow the ability to view other people's profiles = 1